Friday, May 28, 2010

Ranting.

I can't help it.
I'm slightly frustrated.
Not mad, just think medical hoopla gets old.
Feel free to read this. Or not...
It's up to you and it's totally confusing, but I'm sure most of us can relate in one way or another.

A couple weeks back, I made Chloe a dentist appointment at what is supposedly 'the best' dentists office.
Anyway, the staff there so far has been amazing.
It's rare to call a doctors office and have someone who genuinely sounds happy answer the phone.
I have a great vibe already.
Problem is that when they asked if she had any heart related condition, I mentioned her really tiny, totally insignificant heart murmur.
I will know better next time to not be honest about medical history.
**cue spaz attack**
In the back of my head, I panicked...and thought, "Oh my gosh! What is she has a special need and I take her pretending she doesn't have a heart murmur and she panics and something happens!!!"
So I was honest and told them.
Anyway, her appointment is Tuesday Morning.
The office has been awesome and has been in contact with her pediatric cardiologists office in Santa Barbara every day trying to get a release from the Ped. Cardi stating she doesn't need medication prior to dental procedures.
Evidently it's a requirement before she can be seen.

So anyway the Cardiologists front office lady was a total jerk to the dentists' office... they required I call and give release to have them send a note (which I did and I don't have a problem doing... the problem was that I talked to YaHida from the cardiolgosists office and she was RUDE to me as well, but she said she'd fax a release. I could almost SEE her eyes rolling over the phone). Anyway, it's been 2 weeks and the dentists office has called repeatedly and still no fax and now YaHida is saying that it's not their job, the release needs to come from the Primary Card physician...so we contact THEIR office who states it's a cardiac issue and the cardiologist needs to send it... ARGH!

Why does it have to be so difficult?
She told me they'd do it so I'm sure they have done it in the past.
She's just lazy and doesn't want to do it ... she could have spent 5 minutes in the beginning taking care of it and only been called once... but now I'm going to make her life annoying today... what could have taken 5 minutes will take a good hour and an extra 6 or 7 people to make it happen.
IF it happens.
If not, at least I don't have to take 2 little kids into the dentists office on my birthday.
SO maybe YaHida is actually doing me a favor by not doing her job.

However, when I finally get them to fax my letter, you can be SURE that I am canceling our future appointments and going to a new Pediatric Cardiologist.
Staff wisely, docs!

But honestly, I was looking forward to this dentists office...they have a HUGE fish tank...tv's in the exam rooms, murals, video games... I mean...seriously now! I want to go here!

Ok. Rant over. In actuality I can't help smiling from the annoyance.
Besides...
It's a 3 day weekend!!!
Then again, each day is a weekend for me...
But I love weekends because Chris is home!

5 comments:

Anonymous said...

Wow. What a story. I understand totally what you are saying...here is my advice. You wanted to go for the fish tank....GO! Show the girls the tank and stay as long as you want. It will get her acquainted with the dentist's office AND they get to see the fish. Perhaps they will even let Chloe sit in the chair. Make lemonade out of the sour lemon who frustrated you so much. I love you. Pictures please is my "pay" for unsolicited advice. LOL. xooxGIGI/MOM

Anonymous said...

HAPPY ANNIVERSARY!!!! XOXO

Anonymous said...

Sweet dreams my little cupcakes. gigi loves you....xxoxoxoox

Anonymous said...

HAPPY BIRTHDAY JENNIFER LYNN RICHEY JOHNSON!!!! LOVE YOU SO MUCH!!

Anonymous said...

I am back!! Where are you???? xoxo Mom